In accordance with its quality management system, Etra Air, S.L. may request the following from its suppliers and subcontractors:

• Proficiency, including qualifications required of individuals
• Control and monitoring of supplier performance
• Design and development control
• Review of Special Requirements, Critical Items, or Key Features
• Material testing, inspection or verification, including verification of the production process
• The use of statistical techniques for product acceptance and the corresponding instructions for its acceptance by the organization
• The need to implement a quality management system
• The need for the use of third-party vendors approved or designated by the customer, including process supply sources
• The need to notify the organization of non-compliant processes, products, or services and obtain approval for their disposition
• The Need to Prevent the Use of Counterfeit Parts
• The need to notify the organization of changes in processes, products, or services, including changes from its third-party vendors, or the location of production, and the organization’s approval.
• The need to deploy requirements applicable to third-party vendors, including customer requirements
• The need to provide test specimens for design approval, inspection/verification, investigation, or audit
• The need to preserve documented information, including retention periods and requirements for its disposition
• The right of access by the organization, its customers, and regulatory authorities to applicable areas of the facility and to applicable documented information, at any level of the supply chain
• Ensure that sttaff is aware of their contribution to product/service conformity, their contribution to product safety, the importance of ethical behavior.
• Use of third-party vendors approved or designated by the customer, including process supply sources (e.g., special processes).
• The need to notify the organization of non-compliant processes, products, or services and obtain approval for their disposition.
• Prevent the use of non-approved parts
• The need to know the authority and the clients specific requirements.
• The need to know the format and contents of the documentation package delivered to our organization.
• That the malfunction, defects and non-airworthiness of the product should be communicated to the relevant stakeholders.