Information to suppliers

In accordance with its quality management system, Etra Air, S.L. may request the following from its suppliers and subcontractors:

  • Proficiency, including qualifications required of individuals
  • Control and monitoring of supplier performance
  • Design and development control
  • Review of Special Requirements, Critical Items, or Key Features
  • Material testing, inspection or verification, including verification of the production process
  • The use of statistical techniques for product acceptance and the corresponding instructions for its acceptance by the organization
  • The need to implement a quality management system
  • The need for the use of third-party vendors approved or designated by the customer, including process supply sources
  • The need to notify the organization of non-compliant processes, products, or services and obtain approval for their disposition
  • The Need to Prevent the Use of Counterfeit Parts
  • The need to notify the organization of changes in processes, products, or services, including changes from its third-party vendors, or the location of production, and the organization’s approval.
  • The need to deploy requirements applicable to third-party vendors, including customer requirements
  • The need to provide test specimens for design approval, inspection/verification, investigation, or audit
  • The need to preserve documented information, including retention periods and requirements for its disposition
  • The right of access by the organization, its customers, and regulatory authorities to applicable areas of the facility and to applicable documented information, at any level of the supply chain
  • Ensure that sttaff is aware of their contribution to product/service conformity, their contribution to product safety, the importance of ethical behavior.
  • Use of third-party vendors approved or designated by the customer, including process supply sources (e.g., special processes).
  • The need to notify the organization of non-compliant processes, products, or services and obtain approval for their disposition.
  • Prevent the use of non-approved parts
  • The need to know the authority and the clients specific requirements.
  • The need to know the format and contents of the documentation package delivered to our organization.
  • That the malfunction, defects and non-airworthiness of the product should be communicated to the relevant stakeholders.